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AI & DATA STRATEGY
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Synaptiq helps you develop your AI and data strategy as well as accelerate your roadmap to achieve successful business outcomes. Assess your AI and data readiness so you can prioritize the gaps you need to fill.
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    DATA LAKE
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    Synaptiq helps you unify structured and unstructured data into a secure, compliant data lake that powers AI, advanced analytics and real-time decision-making across your business.
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      AI AGENTS & CHATBOTS
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      Synaptiq helps you create AI agents and chatbots that leverage your proprietary data to automate tasks, improve efficiency, and deliver reliable answers within your workflows.
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        ⇲ Dive Into
        LEGAL SERVICES
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        Learn how Synaptiq helped a law firm cut down on administrative hours during a document migration project.
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          GOVERNMENT/LEGAL SERVICES
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          Learn how Synaptiq helped a government law firm build an AI product to streamline client experiences.
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            ⇲ Learn
            ⇲ Explore AI Impact
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            Mushrooms, Goats, and Machine Learning: What do they all have in common? You may never know unless you get started exploring the fundamentals of Machine Learning with Dr. Tim Oates, Synaptiq's Chief Data Scientist. You can read and visualize his new book in Python, tinker with inputs, and practice machine learning techniques for free. 
            Start Chapter 1 Now ⇢ 

             
              ⇲ Artificial Intelligence Quotient

              How Should My Company Prioritize AIQ™ Capabilities?

               

                 

                 

                 

                Start With Your AIQ Score
                  INDUSTRY
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                  CONSTRUCTION, TECHNOLOGY                  		 AI SERVICE
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                  CUSTOM GENERATIVE AI APPLICATION

                  XOi Technologies Improves Field Service with AI-Enabled Technician Recommendations

                  "What excites me is the ability to put the right data in the hands of technicians, so they can make informed decisions faster."
                  — Jeff Prince, Chief Technology Officer, XOi Technologies

                  Problem:

                  XOi Technologies develops software to streamline the servicing of HVAC equipment in the field and increase equipment uptime. With high turnover in the industry and many new employees working in the field, there is a need to harness expertise and learnings from past jobs to improve future service calls. The more information service technicians have at their fingertips in the field, the more likely they are to make the right decisions. 

                  Solution:

                  After identifying high-value data opportunities, XOi began using data from millions of service calls, automating the analysis of unstructured notes to identify issues from each call. With Synaptiq’s help, XOi built a Generative AI application that summarizes and communicates the most likely issues for the specific HVAC make/model a technician is servicing. As a result, when a technician arrives on-site for a service call, they're better prepared and have potential solutions ready.

                  Value:

                  By harnessing its unique data, XOi is establishing itself as an AI leader in HVAC. Using the XOi platform, XOi’s customers can empower technicians to make better, faster decisions and ensure equipment uptime-- a direct result of leveraging AI.
                  300,000 skilled technicians across the US can now make faster, smarter decisions in the field, keeping essential systems running safely and efficiently.
                   
                  HUMANKIND OF IMPACT

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                  AI IS HOW WE DO IT,

                  humanity

                  is why we do it