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Additional Reading

A Context-Aware Approach to Entity Linking

A technical paper by Veselin Stoyanov and James Mayfield; Tan Xu and Douglas W. Oard; Dawn Lawrie; Tim Oates and Tim Finin. Entity linking refers to the task of assigning mentions in documents to their corresponding knowledge base entities. Entity linking is a central step in knowledge base population. Current entity linking systems do not explicitly model the discourse context in which the communication occurs.

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How BAL Uses Intelligent Automation to Deliver Exceptional Client Service

How BAL Uses Intelligent Automation to Deliver Exceptional Client Service In this case study, learn how BAL uses intelligent automation to deliver exceptional client service. Despite a march toward digitization, businesses remain overwhelmed by the need to intake and process physical documents. For many industries, such as legal services, high volumes of data impact client…

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remote workforce

Enabling a Remote Workforce with Intelligent Automation

Almost overnight, any company that could enabled remote workforces in response to the COVID-19 pandemic. For many, this meant initiating or accelerating plans to launch video conferencing capabilities, cloud storage solutions, and secure VPNs. Many, too, found renewed enthusiasm for projects related to intelligent automation, systems used to streamline aggregating, extracting, and analyzing information. Prior…

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