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Will COVID-19 Accelerate the Adoption of Virtual Patient Care?

Will COVID-19 accelerate the long term adoption of virtual patient care? In response to the global pandemic and stay-at-home orders, healthcare providers began offering alternative options to traditional in-person visits. Temporarily relaxed regulations facilitated this. And while some are betting the trend will stick, healthcare providers will need more than a longer-term change in regulatory…

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How BAL Uses Intelligent Automation to Deliver Exceptional Client Service

How BAL Uses Intelligent Automation to Deliver Exceptional Client Service In this case study, learn how BAL uses intelligent automation to deliver exceptional client service. Despite a march toward digitization, businesses remain overwhelmed by the need to intake and process physical documents. For many industries, such as legal services, high volumes of data impact client…

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remote workforce

Enabling a Remote Workforce with Intelligent Automation

Almost overnight, any company that could enabled remote workforces in response to the COVID-19 pandemic. For many, this meant initiating or accelerating plans to launch video conferencing capabilities, cloud storage solutions, and secure VPNs. Many, too, found renewed enthusiasm for projects related to intelligent automation, systems used to streamline aggregating, extracting, and analyzing information. Prior…

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