How BAL Uses Intelligent Automation to Deliver Exceptional Client Service In this case study, learn how BAL uses intelligent automation to deliver exceptional client service.…
Stephen started his career at Ernst & Young LLP and has over 20 years experience as a management consultant and technology product leader at startups and public companies. He built and managed globally distributed teams, created productive partnerships, and led tech due-diligence for numerous technology acquisitions. He sold and delivered services and products to companies in technology, healthcare, financial services, entertainment, automotive and education industries. Most recently, Stephen was CTO / VP of Product at three innovative SaaS-based product companies using big data, machine learning, mobile and cloud technologies.
Stephen has a B.S. from Virginia Tech (Go Hokies!). Outside of work, he enjoys spending time with his family, hiking with his dogs, and fly fishing.
Tim has 25 years of experience as a researcher and practitioner in Artificial Intelligence and machine learning. He’s published more than 150 peer-reviewed papers on topics such as time series analysis, sequence mining, natural language processing, relational and graph mining, medical informatics, and machine vision. He has extensive experience helping businesses extract value from their data, with consulting engagements in industries as varied as publishing, medicine, fraud, and geospatial analysis.
Tim’s an Oros Family Professor of Computer Science at the University of Maryland, Baltimore County, was a postdoctoral associate in the MIT Artificial Intelligence Lab, and has a Ph.D. in Computer Science from the University of Massachusetts, Amherst. Outside of work, Tim’s a father of two and an avid runner.
Harnessing the potential of AI for our clients demands more than the requisite expertise in business and data science. The core tenets of our purpose-built, impactful service offerings are integrity, generosity, ingenuity, and accountability.
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